privacy police

Your privacy is important to us at Fibertec. We understand that you provide private information in the course of doing business with us online, by mail and by telephone. So that you understand how we operate to protect this information, the following is a description of our policies on collecting and protecting the information you provide to us. Other information related to the terms of use of this Website are also provided.

Your Personal Information

Personal Information is gathered by Fibertec for the sole benefit of Fibertec . Fibertec does not sell, rent or provide your “Personal Information” to third parties, except as described below. Personal Information as used herein refers to data and facts about you which include, but are not limited to, your name, address, email address, financial information (account or credit card numbers), phone number, etc. Personal Information is personal to you in that it belongs to you and identifies who you are. There are a variety of pathways, electronic and otherwise, by which any single element of these data can point to you personally. Personal Information does NOT include your IP Address as defined below. Personal Information is generally kept for Fibertec business which is primarily used to assist you in your current or future communications and/or transactions or in analyzing sales trends.

Personal Information is primarily obtained from a form required to become a registered customer. Personal Information that is collected by Fibertec is used to bill the user for products and services, and to ship those products. Personal Information is used to send orders, information about our company, and promotional material to our customers. Personal Information is also used to get in touch with the customer when necessary.

Cookies and IP Addresses

Fibertec also collects and uses IP Addresses. An IP Address is a convention of the Internet Protocol that identifies your “virtual” address on the internet. This IP Address is not personal to you and does not identify any of your Personal Information. All devices connected to a network have an IP Address permitting communication to and from the device. If you connect to the Internet from your computer, then you have an IP Address that looks something like this: 209.17.654.152. In the simplest possible terms, your IP Address contains no data that identifies you as a person. It is only a logical address allowing you to connect to others and others to locate your computer. An IP Address can be used variously as set forth herein. We could potentially use an IP Address to help diagnose problems with our server, and to administer our Website. The IP Address may be used to help identify you and your orders and to gather broad demographic information. Our site uses cookies to keep track of your order. We may use cookies for other purposes such as site personalization as well.

Fibertec sometimes employs other companies and individuals to perform functions on our behalf. Examples of such may include hosting our website, providing marketing assistance, providing search results and links, analyzing data, etc. These third parties have access only to IP Addresses, no Personal Information is provided to them.

External Links

This site contains links to other sites. Fibertec is not responsible for the privacy practices or the content of such Websites.

How Secure Is Information About Me?

We work to protect the security of your Personal Information during any transmission of same by using software which encrypts information you input.

We do not reveal the entirety of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Changes to Our Privacy Policy

Fibertec will potentially update this privacy policy from time to time. We will contact anyone on our email list when there are fundamental changes that will possibly affect the way you interact with us.

How to Contact Fibertec

If you have any questions or concerns about privacy, please feel free to contact us. To do so you can send an email to mail@fibertec.info.

You can contact us by regular mail at:

Fibertec GmbH
Kundenservice
Friedrich-Krupp-Str. 14
40764 Langenfeld
Germany

You can call us at +49 2173-9609640